Read this guide once and you'll know exactly how to verify your identity, submit a withdrawal request, and understand what to do if something goes wrong. All steps are based on the wg8 platform as it works today.
1. KYC Verification — Do This First
wg8 requires identity verification before processing your first withdrawal. This is a one-time step. Once approved, future withdrawals go through without any additional document checks.
When to do it: Complete KYC before you request your first withdrawal. Accounts without verified identity will have the request held until documents are approved — typically within 2 hours of submission.
Accepted Documents
Submit any one of the following government-issued documents:
- National ID Card (NID)
- Passport
- Driving Licence
KYC Upload Steps
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1
Log in and open Account Settings
Go to wg8 Login, then navigate to your profile and select "Verification" or "KYC".
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2
Choose your document type
Select National ID Card, Passport, or Driving Licence from the dropdown menu.
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3
Upload clear photos — front and back
Take photos in good light. The document must be fully visible: no blurred edges, no cut-off text, no glare across the card surface. File formats accepted: JPG, PNG, PDF.
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4
Submit and wait for review
The wg8 compliance team reviews submissions within 2 hours. You'll receive an email or in-app notification when your account is verified.
Photo Requirements
- All four corners of the document must be visible in the frame
- Name, date of birth, and ID number must be readable
- No black-and-white scans — colour photos only
- File size: under 10 MB per image
- The document must be your own — using another person's ID will result in permanent account suspension
Privacy: Documents are encrypted and stored securely. wg8 does not share identity data with third parties outside of legally required regulatory obligations.
2. How to Request a Withdrawal
After KYC is approved, withdrawals are straightforward. Follow these steps:
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1
Log in to your wg8 account
Open the site or wg8 App and log in with your username and password.
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2
Go to the Cashier and select "Withdraw"
Find the Cashier section in your account menu. Tap "Withdraw" to open the request form.
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3
Choose your payment method
Select bKash, Nagad, Rocket, or Bank Transfer. Enter your registered mobile number or bank account details for the chosen method.
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4
Enter the withdrawal amount
Minimum withdrawal is ৳500. Maximum per day is ৳1,00,000 (standard account). Enter an amount within these limits.
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5
Confirm and submit
Review the details, then confirm the request. Funds arrive within 15 minutes for bKash, Nagad, and Rocket. First-time withdrawals may take up to 1 hour as the team does a final account check.
3. Limits & Timing
| Item | Amount / Time |
|---|---|
| Minimum withdrawal | ৳500 |
| Maximum withdrawal per day (standard) | ৳1,00,000 |
| Processing time (bKash / Nagad / Rocket) | Within 15 minutes |
| First-time withdrawal processing | Within 1 hour |
| KYC review time | Within 2 hours |
| Bank Transfer processing | Within 15 minutes (may vary by bank) |
VIP members get higher daily limits. Platinum accounts withdraw up to ৳4,00,000 per day; Diamond accounts up to ৳8,00,000. See the Bonus & VIP page for full tier details.
4. Payment Methods
| Method | Min. Withdrawal | Processing Time | Fee |
|---|---|---|---|
| bKash | ৳500 | Within 15 minutes | Free |
| Nagad | ৳500 | Within 15 minutes | Free |
| Rocket | ৳500 | Within 15 minutes | Free |
| Bank Transfer | ৳500 | Within 15 minutes | Free |
The payment account you withdraw to must be registered in your own name. Sending funds to a third-party account is not permitted and will result in the request being cancelled.
5. Why Requests Get Rejected & How to Fix Them
Most failed withdrawals come down to a handful of fixable issues:
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KYC not completed. Your account isn't verified yet. Upload your NID, Passport, or Driving Licence and wait up to 2 hours for approval.
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Bonus wagering not met. If you claimed a welcome bonus (10× wagering requirement), your balance must have turned over the required amount before withdrawal is unlocked. Check your bonus status in the cashier.
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Amount below ৳500. Withdraw at least ৳500 in a single request.
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Daily limit reached. You've hit the ৳1,00,000 daily cap. Wait until 00:00 UTC+6 for the limit to reset.
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Payment account mismatch. The name on your bKash/Nagad/Rocket account doesn't match your wg8 profile. Contact support via Live Chat to update your details.
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Blurry KYC document. Resubmit a clearer photo with all four corners visible and good lighting.
If your withdrawal is still stuck after fixing the issue above, contact wg8's 24/7 Live Chat with your request ID. The support team can trace the payment and resolve most cases within the same session.
6. Frequently Asked Questions
Do I need to verify my identity every time I withdraw?
How long does the first withdrawal take?
Can I withdraw to a different bKash number?
What is the wagering requirement before I can withdraw a bonus?
Is there a fee to withdraw?
What documents are accepted for KYC?
Ready to withdraw your winnings?
Create your wg8 account and complete KYC in one session. Withdrawals to bKash arrive within 15 minutes.